Onboard for Merchants

Frequently Asked Questions

How does Onboard protect my assets?

We help secure your wallet through private key management and multi-factor authentication.

Can I use Onboard Wallet anywhere?

Onboard Wallet is available in most jurisdictions, except where prohibited by law or sanctions. Access may be restricted in high-risk or excluded regions in line with our compliance obligations.

What is Onboard?

Onboard is a modern financial platform for creators and builders. It offers a single platform to manage your USD accounts, cards, stablecoins, and crypto — helping you get paid, spend, save, and invest without needing multiple apps.

Who is an Onboard Merchant?

An individual or business who has completed KYC checks and profiled accordingly to process buy and sell crypto orders for users on our P2P platform. As a merchant, you provide liquidity for users, either by buying-off their crypto and providing fiat (local currency) to them, or selling your crypto to them and receiving fiat (local currency) in return, at fees as low as 0.1%.The Onboard advantage is how, while creating your Ad, you’re able to set your price (within a range of market price) and the terms of trading that work for you.

What type of transactions can you process on Onboard?

As an Onboard Merchant, you help users swap their crypto for cash and vice versa. This is done by buying and selling their crypto, while either receiving or sending them fiat (local currency).

Can I use Onboard Wallet anywhere?

Yes, you can use the Onboard Wallet anywhere.

Do I pay fees as a Merchant?

Onboard won't charge any fees. As a merchant, you will keep 100% of the profit you generate.

Who are the customers I'll be processing transactions for via Onboard?

Users of non-custodial wallets, wanting to fund their purchase wallets for NFTs, Play-To-Earn, etc or crypto earners looking to convert their funds to their local currency, or users who want to buy and hold stablecoins to protect their funds from devaluation.

Is there a minimum or maximum transaction limit?

No, there are no limits. As a merchant you are at liberty to choose what your daily buy/sell volumes are.

How do I receive NGN, while processing Onboard transactions?

During your sign-up process, you would be required to include a preferred wallet (ChipperCash, Abeg, etc) or bank account, with which you can send and receive funds.

Are my funds safe as an Onboard merchant?

Yes. Although we do not hold custody of your funds, our escrow system has been configured in a secure manner, so there would be no incidents of fund loss through our platform.

What do I do when I have a problem with a transaction?

In the event of of an incomplete transaction, wherein you do not receive funds for value you already provided, you can raise a dispute using the “report transaction” feature.

Onboard for Merchants

What’s in it for you?

Earn profits by trading digital assets

Start trading in minutes

Merchant Networks

No third party, just you and your money

Instant Pay

Say goodbye to lengthy P2P transactions.

Why Instant Pay?

Little effort required to manage your orders

Reduced chances of errors

Ability to accept multiple orders

Secure transactions

Frequently Asked Questions